FREQUENTLY ASKED QUESTIONS

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Why is my slime sticky?

Since the primary ingredient in slime is glue, the texture and consistency can change due to a variety of different factors (ie.  temperature, time, and usage).  Also all hands have different temperatures... warmer hands = stickier slime! 

The good news is that you can change this with the enclosed borax solution and warm water. 

What to expect in my slime order?

 Wonderful homemade slime, of course!  Also, we will include an activator (small bag of borax), instructions, a free 2 oz. slime and surprise extras to say thank you for your support! 

When to expect my order?

 Your slime will be shipped within 2-3 days of receiving the order.  Depending on where you're located, it should arrive within 3-5 days after being shipped.  You should be able to track your order and contact us if you have not received your package.  Please make sure your address is entered correctly, since we are unable to resend orders with incorrect addresses.   Also, we do not ship to P.O. Boxes, so please provide a street address. 

What is your return policy?

 All sales are final unless your order was damaged due to poor packaging. In that case, we will replace with similar or equal value product. You must provide us with photo proof of damaged shipment.